Jones, Walker & Lake

Good Morning My experience working with the team of Jones,Walker & Lake has been phenomenal. I could not have made a better choice. I give special Thanks to Ms. Lisa Mann for her patience and her amazing customer service and her kind words. This team of lawyers I would definitely recommend Thank you all so much Blessings

I would highly recommend the expertise of Susan Walker. She came recommended to my by an attorney friend of mine in Virginia Beach, and I was not disappointed. While it turned out that I needed legal expertise that was not squarely in her wheelhouse, she quickly understood my situation, clarified my options, and gave me some helpful points in the right direction. Thanks again for your time and help, Susan.

Excellent service, very happy I trusted them with the complicated closing of my property. Austen and Karen were fantastic. You’re safe to place your trust with them.

(I am just leaving a review in terms of funds disbursement not using JWL personally.) I am an agent & seller of a property. They were in charge of the buyer’s side of closing. We were trying to get our proceeds disbursed since the buyer’s side handles that. Normally we can send in wiring instructions with a copy of a voided check & a copy of our ID (which our seller side company sends in on our behalf). This company forces you to go through 2 different software programs to verify your banking information & your identity. I was asking if any exception could be made because I had been out at appointments all day but wanted to meet the deadline for disbursing. No accommodations were made & one if the staff had the audacity to say "you agreed & signed the consent form". Mind you, that there are 30+ pages of closing documents to sign & I don’t know that I would’ve understood the intensity of the apps I’d be forced to use. I understand there’s fraud but we provided more than enough information to undeniably prove our identity. Bottom line it just seems like poor service.

We had a transaction for a house closing that involved a buyer and seller that both lived out of state and in different time zones to boot! Just that alone causes extra efforts to happen on all sides. On the last day, even though paperwork came in by FedEx late in the day, Paralegal Lisa Mann pulled everything together as quickly as she could to get the closing completed and monies distributed the same day. She kept all of us updated by sending out several emails throughout that last day so we knew where she was in the process. Lisa certainly didn't have to do all of the extras, but she knew it was important to us. Lisa you're a Rock Star! Thank you!

Anyone leaving a 1-star review for JWL has not done much business with them. These guys are the best of the best. As a real estate broker in Hampton Roads for over 10 years, I have worked with plenty of title companies and real estate attorneys. There is no other company that I would trust to handle my closings. I have no affiliation with them, just a lot of respect for what they do. Look no further, JWL is who you want to work with.

We had a wonderful experience working with Jones, Walker & Lake as first time home buyers! The process was so smooth. They are so prompt and readily available via phone or email to answer questions at any time. Sandra was our attorney at closing, and she was fantastic. Super knowledgeable and personable. She explained things well and pointed out unique clauses/specifics to us at our closing.