SureStep Psychology Services

Recomiendo mucho este lugar ya que ofrecen un servicio completo ya sea matrimonial, familiar, individual, adolesentes, niños, ordenes, de corte y emigracion, la Dra Alma a ayudado mucho a mi hija en esta etapa de la adolescencia y los Doctores Ignacio y Guille nos han apoyado a nosotros como padres y en nuestro caso de emigración nos han ayudado con las terapias que te piden para presentarlos en emigración nosotros estamos muy contentos con sus servicios. Muchas gracias a todo el equipo de Sure Step🙏🙏

Horrible service! I called them last week to make an appointment and the first person who answered me was talking to me in Spanish so he had to transfer me to another lady who spoke English. She was very helpful she could schedule me as soon as next week. She told me the doctor needed a referral to be able to accept the insurance. So this week I called my kids doctor to send a referral to them and called them back to schedule an appointment. When I called another lady answered and told me we don’t accept no English speaking patients only Spanish. When I explained to her they could fit me in last week when I talk to them and they accepted the insurance. She declined everything and I asked if I can talk to the lady I spoke with the last time she hang up on me. I haven’t not tried their service because if their horrible customer service.

I was going here for a little over a year and let me tell you. The people that work here are wonderful! You can tell that they are super busy so I would ask that if you are looking for services to please be patient. They have helped me out very much and I am eternally grateful for them. The only thing is that they are Spanish speaking professionals so English is there second language. Would I strongly recommend them? Definitely. If you need any help mentally, this is your place to go!

So far i like it. I think the doctor that i talk to is great so far!!

Helping our family