Phelps & Associates

Phelps and Associates exceeded my expectations in every way! Their team's expertise and dedication to delivering top-notch results were truly impressive. From start to finish, the experience was seamless and stress-free. Their professionalism, communication, and attention to detail made me feel valued and confident in their services. I highly recommend Phelps and Associates to anyone seeking exceptional quality and reliability. Five stars isn't enough – I'd give them ten stars if I could. Doug is the absolute best there is.

Served as pro-hac local council on case of mine years ago. Gave us a phenomenal deal on representation and did solid work. I remember hearing Doug was sick a while back and just thought about him in my prayers. Hope everything is going well.

Today I had contacted Phelps & Associates as they were representing me on a couple of citations. Doug Phelps called me back, and showed his true colors on the phone. If you really want good representation go somewhere else, this firm does not communicate, and you end up paying them money for absolutely no representation, and when you ask exactly what you’re paying for, Doug will tell you that you’re stupid, and yell at you when he is the one in the wrong. Never in a million years would I recommend anyone go here for any traffic offense or any other representation from this firm. Very lazy, and zero communication! Save your time and your money, and continue to keep looking, unless of course you have more time and money than you know what to do with! As of today, Doug Phelps has been fired from anything that has to do with me, what an absolute waste of a so called attorney!

I think some of these reviews from (negative) clients must have the wrong firm. We, my wife and I, are 2/2 with Doug meaning he resolved both issues with the best outcome imaginable, especially for the fee! I recommend him to anyone that needs representation.

Worst experience I've ever had with an attorneys office. Phelps & Associates was retained on behalf of my father who was being medically neglected in Benton County Jail. His office assured me they would fight for alternative detention methods and do so immediately. They dragged their feet for weeks after being retained. Ignored my calls or told me the attorney I retained left the firm and I would have to wait for Doug. I was excited to have the senior attorney at the firm handling our case, although I know now that was probably the worst outcome. Doug never made it a priority to educate himself on my father's case. He would attend court hearings remotely and was constantly unable to operate the WebEx, having issues hearing the judge or really not understanding the proceedings. But, would refuse to hold his ground about these technical issues as the hearings proceeded. Anytime I would respectfully object or question his behaviors he was threaten to drop us as a client. Unfortunately, the money paid to him was all we had for defense services so there wasn't much we could do. In conclusion my father was granted alternative monitoring but at his own expense (even though he was declared indigent by the courts). I had a few hundred dollars remaining owed to his office but due to the unexpected expense of home monitoring placed on me, I asked if at the least they could wait until his montioring was complete before I remitted payment. They immediately sent the account to collections. This attorney severely lacks empathy or common courtesy for his clients. Do yourself a favor, look elsewhere for representation unless you wish to be ignored and extorted.

This law firm represented me for a criminal case and got the charges dismissed entirely!! They represent me for a civil appeal case, a civil lawsuit seeking monetary damages against a government agency, and they represent my friend Paul in another lawsuit seeking monetary damages against a different government agency. They are diligent, timely, caring, intelligent, and have their clients best interests at heart. Also a plus, there are a few cute bird doggies that supervise the firm!

This group of lawyers is extremely unprofessional and not worth the money or time it takes to get anything done with them. My husband employed their services last year. Not only did they not communicate any progress or hang ups in handling his case, they frequently did not return calls. When his court date came up his lawyer no-showed. This is after my husband reached out yesterday to say he wanted to have a quick 5 min meeting before his court appearance. Doug Phelps ended up showing late to court, wasn't briefed on anything and was entirely unprepared to do his job. They had to request a recess so my husband could brief him on the case. The entire office is utterly useless.